Terms and Conditions
Terms and Conditions Cosmetic Terms
-Bridal makeup trial fee is HKD800, 1 makeup and 2 heads. The trial fee can be deducted immediately after the trial. The deposit is 50% of the selected items.
-After completing the makeup trial, the company and the makeup artist have the right to remove all makeup and hairstyle according to the circumstances.
- The bride needs to pay HKD200 fee and HKD200 deposit for borrowing jewelry overnight. The jewelry must be returned in full within 1-3 days after borrowing. When the headdress is returned, we will also return the HKD200 deposit.
- The customer needs to pay the one-way taxi fare from the makeup artist to the destination, which will be charged according to the taxi bill. (Package B includes two round trip taxi fares)
- If the makeup artist needs to arrive before 6:30 AM, HKD200 per half hour.
- In case of Typhoon Signal No. 8 and Black Rainstorm Warning, an additional charge of HKD500 will be charged (excluding taxi fares). Miss Suki Wedding Limited and her team have the right to choose to attend.
-Round trip fees will be charged for work areas in remote areas (village houses/more than 20 minutes’ walk from the MTR station, based on Google Map). Additional remote charges will be charged for outlying islands.
- If the distance to the MTR station is more than 10 minutes’ walk, i.e. 11-20 minutes’ walk, refer to Google Map. The makeup artist needs to pay for the taxi fare to the nearest MTR station.
- All payments and fees paid are not refundable, cannot be transferred to other services or to others.
- If the customer needs to reschedule, they need to pay HKD1000 (bridal makeup artist) rescheduling fee. If the makeup artist is not available on the rescheduled date, the company has the right to provide other people as substitutes.
-A postponed wedding can only be accepted to a date within six months after the original wedding when the makeup artist has a contract.
- Packages longer than 3 hours need to include meals for staff (half-day: 1-2 meals, full-day: 2-3 meals, actual meal depends on rundown)
- If the customer cancels the contract unilaterally, he/she must pay the full balance to compensate the company for all losses.
-Once the service is confirmed, it cannot be changed, except for the additional services. The additional services will be charged according to the price list at that time. If you decide to split the wedding into two days, the other day will be charged separately.
- If the service time exceeds the agreed time, an overtime fee will be charged for every half hour. The bridal makeup artist charges HKD500/half hour, starting from half an hour (only applicable to the half-day or full-day bridal makeup package)
- If the service time on the day is completed earlier, it will also be regarded as the service time required to complete the agreement.
- In case of any disputes, Miss Suki Wedding Limited reserves the right of final decision.
- Photos taken during the event may be used for promotional purposes.
- The balance must be paid in full one week before the wedding.
Photography Terms
1. Pre-wedding & Couple Photography:
-All photos will be uploaded to Google Drive/Dropbox in high-definition jpg format and given to customers via a link. The link is valid for one month and customers must download it within the time limit. After that, the file may be removed.
- Delivery method of oil painting album. (After the finished product is completed, it will be delivered by express delivery or other methods)
- HKD1,000 rescheduling fee will be charged for personal reasons. (5 days notice required)
- The client is required to pay the one-way taxi fare from the photographer to the destination, which will be charged according to the taxi bill.
- Due to weather conditions (no. 3 or higher wind signal/strong winds and heavy rain), the rescheduling is free of charge, and the rescheduling must be confirmed 7 days before the photo shoot (after the rescheduling, if the originally scheduled makeup artist or photographer is not available, the company will arrange other makeup artists or photographers to replace them)
-OT: HKD1000/hour (less than one hour will be counted as one hour)
- Miss Suki Wedding Limited and its photography team retain all copyrights to the media content (photos and videos) generated during the photography process, and clients have lifetime rights to use the photos.
- If the customer does not want photos or videos for promotion, please inform us in advance and indicate it on the invoice.
- Payments or deposits made before the photo shoot date are non-refundable and non-transferable.
-The client agrees and accepts the style of photographing, processing and coloring that Miss Suki Wedding Limited and its photography team deems absolutely appropriate for the occasion.
-Miss Suki Wedding Limited and its photography team are the copyright owners of all images and have the right to use them for competitions, exhibitions, editorial, publicity and display purposes.
- If the client wishes to purchase full copyright of the photos, a surcharge of 500% of the package price will be charged and all images will be deleted after 1 month.
In such cases, all images will not be used for any of the above purposes and will be deleted within 2 weeks of delivery.
-After the photo shoot, the photos will be subjected to basic color adjustment and exposure processes, and will be delivered to the customer within about 4-8 weeks for selection and retouching. If additional retouching is required: HKD200/photo, after the retouching is completed, it will be delivered to the customer via the cloud link in about 8-14 weeks.
- If the customer cancels the contract unilaterally, he/she must pay the balance in full to compensate Miss Suki Wedding Limited for all losses
- Packages longer than 3 hours need to include meals for staff (half-day: 1-2 meals, full-day: 2-3 meals, actual meal depends on rundown)
- The balance must be paid in full one week before the photo shoot. All images will be released to the client only after full payment is received.
2.Wedding day:
- All photos will be uploaded to Google Drive/Dropbox in high-definition jpg format and edited video mp4 format. The link will be provided to the customer. The customer can download it within 1 month. If the link is exceeded, it may be removed.
- If the client needs to reschedule, a rescheduling fee of HKD1000 (photographer, videographer) (per person) is required. If the photographer or videographer is not available on the rescheduled date, the company has the right to provide other people as substitutes.
-After confirming the package, half of the deposit will be collected first
- The client is required to pay the one-way taxi fare from the photographer to the destination, which will be charged according to the taxi bill.
-Round trip charges will be charged for work areas in remote areas (village houses/more than 20 minutes’ walk from the MTR station, as determined by Google Map). Additional remote charges will be charged for outlying islands.
- If the distance to the MTR station is more than 10 minutes’ walk, i.e. 11-20 minutes, refer to Google Map. The photographer/videographer’s taxi fare to the nearest MTR station must be included.
- Miss Suki Wedding Limited and its photography team retain all copyrights to the media content (photos and videos) generated during the photography process, and clients have lifetime rights to use the photos.
- If the customer does not want photos or videos for publicity, please inform us in advance and indicate it on the invoice.
- Payments or deposits made before the photo shoot date are non-refundable and non-transferable.
- If you arrive before 8:30am, you will need to pay the taxi fare and HKD300 per person per hour. If you arrive after 23:00, you will need to pay the taxi fare and HKD300 per person per hour. Any hour less than one hour will be counted as one hour.
- In case of Typhoon Signal No. 8 and Black Rainstorm Warning, an additional fee of $500 will be charged (excluding taxi fares). Miss Suki Wedding Limited and her team have the right to choose to attend.
-The client agrees and accepts the style of photographing, processing and coloring that Miss Suki Wedding Limited and its photography team deems absolutely appropriate for the occasion.
-Miss Suki Wedding Limited and its photography team are the copyright owners of all images and have the right to use them for competitions, exhibitions, editorial, publicity and display purposes.
- If the client wishes to purchase full copyright of the photos, a surcharge of 500% of the package price will be charged and all images will be deleted after 1 month.
In such cases, all images will not be used for any of the above purposes and will be deleted within 2 weeks of delivery.
- Photos and videos will be subject to basic color adjustment and exposure after the photo shoot, and will be delivered to customers via cloud/Dropbox about 8-14 weeks after the Big Day. If additional photo retouching is required: HKD200/photo.
- If the guest cancels the contract unilaterally, he/she must pay the full balance to compensate Miss Suki Wedding Limited for all losses.
- For packages longer than 3 hours, meals for staff are required. (Half-day: 1-2 meals, full-day: 2-3 meals, actual meal depends on rundown)
- If the service time on the day is completed earlier, it will also be regarded as the service time required to complete the agreement.
- If the service time exceeds the agreed time, an overtime fee will be charged for every half hour (HKD500 per staff member/half hour) (starting from half an hour)
-The balance must be paid in full one week before the wedding. All images will be delivered to the client only after full payment is received.
Wedding MC Services:
- If the customer needs to reschedule, a rescheduling fee of HKD200 will be charged. If the originally scheduled MC is not available on the rescheduled date, the company has the right to provide other MCs as substitutes.
-Round trip fees will be charged for work areas in remote areas (village houses/more than 20 minutes’ walk from the MTR station, based on Google Map). Additional remote charges will be charged for outlying islands.
- In case of Typhoon Signal No. 8 and Black Rainstorm Warning, an additional charge of HKD500 will be charged (excluding taxi fares). Miss Suki Wedding Limited and her team have the right to choose to attend.
- The balance must be paid in full one week before the wedding.
- Payments or deposits made before the wedding date are non-refundable and non-transferable.
Auntie service:
- If the customer needs to reschedule, a rescheduling fee of $200 will be charged. If the originally scheduled escort is not available on the rescheduled date, the company has the right to provide other escorts as substitutes.
-Round trip charges will be charged for work areas in remote areas (village houses/more than 20 minutes’ walk from the MTR station, as determined by Google Map). Additional remote charges will be charged for outlying islands.
- In case of Typhoon Signal No. 8 and Black Rainstorm Warning, an additional charge of HKD500 will be charged (excluding taxi fares). Miss Suki Wedding Limited and her team have the right to choose to attend.
- The balance must be paid in full one week before the wedding.
- Payments or deposits made before the wedding date are non-refundable and non-transferable.
Wedding dress rental
- All rental services require full payment of the service deposit.
- All deposits are non-refundable, non-transferable or non-refundable.
- No downgrade or reduction in service amount.
- If the date needs to be rescheduled after confirmation, 20% of the total order will be charged as a rescheduling fee.
- Customers are required to confirm the style on the day of selection. For all confirmed styles that require payment transfer, a transfer fee of HKD200 per item is required. If payment is transferred one month before the big day, a transfer fee of HKD400 per item is required.
- The rental period is three days and two nights. The pick-up time is after 3pm on the same day, and the return time is before 3pm on the same day. Late return will be regarded as an extension, and the extension fee is HKD200 per day (per piece).
- A deposit of HKD2000 per piece is required upon collection: $_____. The deposit can be paid in cash.
- The deposit collected by the Company is not equal to the value of the item. If there is any damage or loss, compensation must be made according to the amount in the deposit value table.
- If you choose to order custom-made, there may be slight color differences between different batches of fabrics due to the bleaching and dyeing process of the fabric shop. The color of the fabric is for reference only. Accessories or lace may be in short supply and cannot be guaranteed to be 100% identical.
- If there is a black rainstorm or typhoon signal No. 8 or above on the day of picking up or returning the clothes, you can contact the company to pick up or return the clothes one day earlier or later (depending on the clothing schedule). All clothing picked up will be regarded as fulfilling the rental service, regardless of whether the customer uses it or not.
- In case of any disputes, Miss Suki Wedding Limited reserves the right of final decision.
Flower Car Service
- If you need to change the time or itinerary, please inform us at least 1 week before the use of the car. A service fee of HKD100 will be charged for any changes. Whether the change can be made depends on the reservation situation at the time. We will try our best to coordinate when possible. However, changes in location, time or number of stops may affect the final price. The minimum car use time is confirmed after the booking is made. No reduction will be made for reduction and no refund will be made for cancellation. It is recommended to notify us as soon as possible for any changes so that we can make arrangements. For example, a car use time of 8:30am or before will charge a breakfast fee of HKD250, and a breakfast fee of HKD500 will be charged before 7:00am.
- If there is a black rainstorm, typhoon signal No. 8 or above 2 hours before the float booking time, the float service will not be provided. You can choose to reschedule for free or get a refund. If you must use the float under this circumstance, you will need to pay a 100% surcharge and the relevant repair costs if damage occurs. The driver reserves the right to make the final decision on attendance.
- Assist in decorating the float without any additional charge (please bring your own float figurines, figurine holders, suction cups, ribbons, etc.)
- One-way 27-seater bus must depart within 15 minutes of booking time, after which an overtime charge of HKD450/hour will be applied
- If the float fails to arrive or provide service due to mechanical failure, the prepaid service fee will be refunded in full without any additional charge or compensation.
- If the float has an accident during operation and is unable to continue providing services, we will not make any compensation.
- Both customers and us must comply with Hong Kong traffic and road regulations
- Tunnel tolls and parking fees are reimbursed on a reimbursement basis. The driver will pay for you first and please pay to the driver after the trip is completed on the day.
- If the time is less than 1 hour, it will be counted as 1 hour. (including temporary early arrival)
- The final payment for the float must be paid at least one week before the big day.
Wedding Venue Packages
- A deposit of 50% of the total package price is required to confirm the date.
- All payments and fees paid are not refundable, cannot be transferred to other services or to others.
- The remaining balance must be paid 14 working days before the wedding.
- The final number of guests and the balance must be confirmed 14 working days before the wedding. (If the number of guests is less than the number confirmed 14 working days before the banquet, the difference will not be refunded)
-Hotel room terms are subject to the hotel's terms at the time.
- If you need to reschedule, you will need to pay 20% of the package price as a rescheduling fee. The rescheduling date must be within 6 months of the original date. Whether the selected rescheduling date is allowed depends on the availability of the venue at that time.
- Taxi fares and meals for all staff members are required (except for those exempted as stated in the package)
- In case of any disputes, the decision of Miss Suki Wedding Limited and the venue shall be final.